WineSpot AI: From Manual Replies to Smarter Support â?? Instant Help, Exceptional Customer Experience

Wineries are overwhelmed — especially during wine club season, when inboxes skyrocket overnight and the same routine questions flood in:“Where’s my wine?”“Can I skip this shipment?”“How read more

Back to School: Effortless Club (and Allocations) Management - Pointers

Learn How to Simplify Your Wine (or Craft Beverage) Club - It's the Activ8 Commerce way!Simplify your club process with a few key strategies to streamline management and improve member experience:Auto read more

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Back to School: CRM Tips You Can’t Miss!

Learn How to Optimize Your CRM from Your POSMake the most of your CRM using data from your tasting room POS with these useful tips:Capture Customer DataCollect contact info, purchase history, and pref read more

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The Power of Personalized Marketing in Winery Marketing

With so many wineries vying for customer attention, personalization in marketing is no longer a luxury—it’s a necessity. Tailoring your marketing efforts to meet the individual preferences and beh read more

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Customer Retention: Maximizing Loyalty and Wine Club Memberships

In the wine industry, customer retention is the cornerstone of long-term success. Increasing your wine club membership and customer retention by just 5% can lead to a 25% to 95% boost in profitability read more

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Join us at the 12th Annual WIN EXPO Trade Show & Conference

Join us at the largest industry trade show & conference in the heart of wine country!Campaign URL Copy read more

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RedChirp and Sovos ShipCompliant Join Forces to Reduce Returned Shipments

August 19, 2024 — To combat the costly and persistent issue of returned shipments in the direct-to-consumer (DtC) wine shipping industry, RedChirp and Sovos ShipCompliant are proud to announce an i read more

5 Tech Skills Your Sales Team Needs Now

With the peak season of OND right around the corner, now is a great time to assess your sales team's skills before the final push of the selling year. Of course, if your sales strategy isn’t alrea read more

Behold! The Ultimate KPI Collaboration Tool

Does This Sound Familiar?Filling out time-consuming manual in-store surveysConverting field photos into PowerPoint recapsCollecting incentive results from 15+ different markets in 15+ different format read more

Eight Sales Performance Metrics You Should Be Measuring NOW!

Regarding sales performance at the wholesale tier of adult beverages, there’s no more trustworthy saying than, “Whatever your measure, you’ll get  more of,” which is a variation of the famous read more